Regular support for some Vertex Sales Tax Q Series customers will be ending as of January 31, 2011.
The new Sales Tax Q Series 4.0 release is now available for Windows. The remaining build configurations are targeted to be completed during the fourth quarter of this year. This new release offers functionality improvements to enhance jurisdiction identification and provide additional GeoCodes. The 3.3 and 3.4 releases are also available and include many program improvements and compliance updates.
Starting in January 2011, Sales Tax Q Series customers who continue to operate on a software release that is older than five years (example: Sales Tax Q Series release 3.2 or older) will be required to participate in the Extended Support Program in order to continue to receive monthly data updates. Monthly data update #340, which will be delivered in December 2010, will be the last data update that will be compatible with older releases of Sales Tax Q Series. If you cannot upgrade before January 2011, participation in the Extended Support Program will be required in order to provide continued availability of monthly data updates for older program releases. The price of the Extended Support Program is in addition to the regular annual user license agreement.
Therefore if you have not upgraded your software to the newer version, now would be the ideal time to do so. As this Vertex software does provide patches or updates, the only time that the organization can take advantage of bug fixes, software updates, new functionality, and changes such as Texas or Washington sourcing rules is when the latest version is installed. This is also a great time to review the entire TDM rules configuration to make that they are accurate and up to date. When is the last time that they were updated? Please contact Brian @ 847 207-3935 for more information on how to upgrade to the latest version.